About Privacy Policy

The website www.truenebula.co.za is owned and maintained by True Nebula PTY LTD, from this point on termed as "we", "our", "us", or the "company". All the visitors, users, and contributors are named as "users"; and everywhere in this document the website truenebula.co.za is termed as "website".

This privacy policy explains what information we collect from you or what information you share with us when you visit the website and as part of out commitment to protect your privacy online is reviewed from time to time, so you are advised to check the latest version.

As a user of www.truenebula.co.za, you must agree to have read our privacy policy before sharing any information with us.

Information we collect

Visitors are free to navigate through our website without providing any personal information if they do not want to register with us.

To gain access to some of our products and services, you need to register with us and obtain an account, user name, and password. If you choose to register with us, and are 18 years of age or older, we will collect your personally identifiable information such as your name, email address, and phone number. We do not collect more information than is absolutely necessary to allow your participation in an activity on the website.

We collect and analyze information about your general usage of the website, products and services. We might track your usage patterns to see what features of the website you commonly use and gather statistical information about how you use our products and services by collecting data on website traffic volume, type and time of transactions, frequency of visits, type of browser, IP address browser language, and operating system. We only collect, track and analyze such information in an aggregate manner that does not personally identify you. Read the section on Use on Cookies to know how we collect aggregate data.

How do we use your information?

We do not sell your personal information to others.The information we collect is used to improve our website and to send you information about our products and services which we think may be of interest to you. If you have subscribed for a service on our website, then the Information you provide may be used to enable us to serve you better.

We use the collected website information such as your usage patterns and how you access and use our products and services to help us improve our offerings and assist us in operating the website better.

Interactive material

There are portions of this website where users may be permitted to post their own material. By posting materials on this website, you represent that such materials will not infringe any personal or proprietary rights of any third parties and that you have all necessary rights in and to such materials. As a user of this website, you also agree that the views posted on our forums do not necessarily have out endorsement.

We reserve the right to review or edit any material posted by users which we deem unlawful, threatening, defamatory, obscene or otherwise objectionable.

Apart from your account-related information such as password, account ID, and payment-related details, any other information that you post on the website through our forums or during a course are treated as non-confidential and the same can be reproduced or distributed without us seeking further permission.

Children's privacy

We are committed to protecting children's privacy online. This website is intended for users above the age of 13. We do not knowingly collect information from children. Children under 13 should ask a guardian, parent or teacher for permission prior to sending us information online. We do not send unsolicited direct email to users who have indicated on registering of those pages that they are under 13.

Links to other websites

Our website contains links to other websites. The users need to take notice of the fact that the linked websites are governed by their own privacy policies and we disclaim any responsibility arising out of your actions on the linked website. We advise users to go through the privacy policy of the linked website and their terms and conditions before sharing any information to these websites.

Retention of information

We will keep personally identifiable Information of our users as permitted by law and for as long as they are registered subscribers or users of our products and services.

Information correction

To update or correct your personally identifiable information that we hold, you can notify us at clientservice@truenebula.co.za

Disclosure of information

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure doing so in the Company's interest to protect its property or other legal rights or the rights or property of others.

Should the company have its assets sold to or merge with another business entity, we reserve the right to transfer the information we receive from this website including your personally identifiable information to a successor as a result of any such corporate reorganization.

Information security

We store all the collected information on secure servers. As a registered user, you can access your account with a unique user name and a password as selected by you. You are responsible for keeping your password confidential.We recommend that you choose a strong password containing alphabets, numbers, and special characters, and that you change your password periodically fot increased security.

We employ the best mechanisms possible to protect your Personal Information, however we cannot be held responsible for any breach of security unless it is caused as a direct result of our negligence. Unfortunately data transmission over the internet is not 100% secure and as a registered user of this website, you agree that we are not accountable for any data loss due to the limitations of the internet which are beyond our control.

In the unlikely event of a breach in security systems, we may notify you through email so that you can take suitable protective measures. You are advised to inform us immediately at clientservice@truenebula.co.za in case your user name or password is compromised.

Third-Party Advertisements

We use third-party advertising companies to serve ads when you visit our Web site. These companies may use aggregated information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you.

We do not guarantee correctness, viability, validity and availability of information displayed on our website in the form of advertisements. We do not guarantee merchantability or fitness of the advertised information for any particular purpose.

We declare the advertisers and their clients or allied partners are neither our agents, nor partners. We do not provide guarantee for any published information on behalf of any of the advertisers and their clients or allied partners.

If you would like more information about this practice and to know your choices about not having this information used by these companies, please see: http://www.networkadvertising.org/managing/opt_out.asp

International users

This website is operated from South Africa and also operates servers in the United States Of America. If you are an international user visiting from other regions having laws governing data collection and use that may differ from the South African law or that of the United States Of America , please note that you are transferring your personal data to South Africa and the United States Of America, which does not have the same data protection laws. By providing your personal data you consent to the use of your personal data for the uses identified above in accordance with this Privacy Policy.

Updates & Contact Info

From time to time, we may update this Policy. If we do, we’ll notify you by posting the policy on our site with a new effective date. If we make any material changes, we’ll take reasonable steps to notify you in advance of the planned change.

If you have any questions about this privacy policy, please email us at clientservice@truenebula.co.za

Last updated: 21 Jul 2023