About Cookies Policy at True Nebula

What is Cookie

A cookie is a small file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

If you use the True Nebula website, both True Nebula and third parties will use cookies to track and monitor some of your activities on and off the True Nebula website, and store and access some data about you, your browsing history, and your usage of the truenebula.co.za website.

We use both session cookies, which expire after a short time or when you close your browser, and persistent cookies, which remain stored in your browser for a set period of time. We use session cookies to identify you during a single browsing session, like when you log into True Nebula. We use persistent cookies where we need to identify you over a longer period, like when you request that we keep you signed in.

This policy describes how both True Nebula and other third parties use cookies both within and outside the True Nebula Website. It also describes how you can exercise a greater degree of control over cookies(However, please keep in mind that this may alter your experience with our platform and may limit your ability to use certain features on our site).

Why do we use Cookies

Kindly be informed that our website uses cookies to enhance our services based on user preferences. We use cookies and similar technologies like pixel tags, web beacons or local shared objects ("flash cookies"), to deliver, measure, and improve our services in various ways.

We use these cookies when you visit our site and services through a browser. As we adopt additional technologies, we may also gather additional data through other methods.

We use cookies for the following purposes:

Validate the authenticity of persons attempting to gain access to a specific user account.

Enable behavior in our Products and/or Services that is tailored to the activity or preferences of a person visiting different sections of the website

Allow users to opt out of certain types of modeling, tailoring, or personalization in our products.

Provide and administer the Services, including to display customized content and facilitate communication with other users.

Maintain the regular business operations of our Advertising and Marketing departments

Identify individual users to attribute different activities while using various parts of the site.

To remember data about your browser, settings and other choices you've made at our website.

To ensure that our products are operating efficiently by diagnosing and correcting downtime, bugs, and errors in our code.

What Information we Collect

We collect certain data from you directly, like information you enter yourself and data from third-party platforms you connect with True Nebula. We also collect some data automatically, like what parts of our Services you interact with or spend time using and information about your device.

In addition to personal information,we automatically capture certain anonymous information about your visit to our site. This information includes the name of the Internet service provider and the Internet Protocol (IP) address through which you access the internet, the pages that you access while at the Site, the date and time you access the site, occasional geographic data, and the internet address of the Web site from which you linked directly to our site. We also may use your IP address to determine the organization that you are affiliated with. This anonymous information is used to help improve the Site, analyze trends, and administer the Site.

We may monitor your interactions with the Site, such as what pages you visit, what content you review, and what comments you make, and maintain this information with your Site profile.

What are my privacy options?

Most browsers automatically accept cookies, but you can change your browser settings to decline cookies by consulting your browser's support articles. If you decide to decline cookies, please note that you may not be able to sign in, customize, or use some interactive features in the Services.

For general information about targeting cookies and how to disable them, visit www.allaboutcookies.org.

Updates & Contact Info

From time to time, we may update this Cookie Policy. If we do, we'll notify you by posting the policy on our site with a new effective date. If we make any material changes, we'll take reasonable steps to notify you in advance of the planned change.

If you have any questions about our use of cookies, please email us at clientservice@truenebula.co.za

This Cookie Policy was last updated on 21 Jul 2023